Water Quality

RO-PERM Waste Water: Slow to No Shutoff

The causes to the Shut off problem are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and the white background appl...

RO-Perm - Slow and Little water output

The causes to the output problem are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and the white background applie...

RO-PERM - Vibration/Noise

Noise can be sproadic and periodic as a result of sudden surge in water pressure in your household. If it does occur, don't be too over anxious to pinpoint the cause. Observe and give it a fe...

RO-PERM - No RO water output

The causes to the output problem are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and the white background ...

RO-PERM Model - Leaks

We suggest that when you install the RO system that you put a paper towel underneath the RO system to determine if any minor leaks exist. Make sure all connections are securly tight and teflo...

RO-Perm - High TDS

The causes to the High TDS are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and the white background applies to s...

RO Perm - Troubleshoot Guide: No Shut-Off

When the wastewater from your RO runs non-stop all day, and cannot shut off even when the tank is full. 3 possible causes: Broken or insensitive Permeate Pump (cannot shut off). Broken or clogged ...

Waste Water Ratio Test

Purpose: The RO takes 4-5 gallons of waste water to make 1 gallon pure water. So the "Waste Ratio" should be 4:1 to 5:1. If waste water is less than this ratio, the TDS will be high. See Fig...

RO Perm - TDS Test

How to Use the TDS Meter The TDS* meter is used to test your water's quality before and after the RO system. It also tells you when the membrane needs to be changed. Please follow instructi...

Re-Pressurising your tank

Turn off feed water supply to RO. Drain the old tank completely thru the spigot. Close the tank's valve. Point Y on Figure 1. Disconnect the YELLOW line from the tank valve. Locate the pressure v...

Sanitize your system

The best time to do this is when you are changing your filters, preferably all 5 filters. Steps: Drain the system, including the tank. Shut off all valves (Point X and Point Z on figure 1)....

Harmonic Resonance: Causes Vibrating & Loud Noise - RO-PERM

The loud noise & vibrating could be due to the "harmonic resonance" between the RO system & your house. This happens sometimes when the system's frequency resonates with your house's the n...

If RO Makes Noise: - RO-PERM

Need Release Air Trapped in Check Valve If your RO system makes a whining or humming noise, most likely it's due to air that got trapped in the "Check Valve" during installation. So we need...

RO-Perm Flow Rate Test

To determine why your RO's output flow and shut-off function are slower than normal, we need to test the input water pressure, and the water's output speed at different points on the RO syst...

Cloudy "Milky" Water - RO-PERM

Problem: Cloudy and aerated "milk" water from RO spigot clears up in a while. Causes: Air in water source, accumulates on top of tank, and dispenses out of RO spigot. Most likely the cloudiness is...