APEC Water Systems Accessibility Statement


APEC Water Systems (“APEC”, “us”, “we”) is a leading manufacturer of water filtration systems and uses its website, Freedrinkingwater.com (the “Website”), to provide excellent service to all of its customers and potential customers.  APEC strives to ensure that its services are accessible to people with disabilities, and takes web accessibility seriously. APEC has invested a significant amount of time and resources to help ensure that the Website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.


Accessibility on Freedrinkingwater.com

The Website makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Freedrinkingwater.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). See, https://www.w3.org/TR/WCAG21/ .


Enabling the Accessibility Menu

The Website’s accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


Assistance Offered

APEC continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.  Although APEC endeavors to meet WCAG 2.1 guidelines, it is not always possible to do so in all areas of the Website and within associated digital content due to the reliance on third parties or technical or usability limitations. Upon request, content contained within documents that may be linked to the Website can be provided in alternative formats to help ensure access for as wide and audience as possible.

In an ongoing effort to continually improve and remediate accessibility issues with the Website, APEC uses a combination of automatic and manual checks, including scanning with UserWay's Accessibility Scanner, to check all existing and new content.

Despite APEC’s efforts to make all pages and content on the Website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. If you experience barriers to access to any part of the Website, please let us know.


Here For You

If you are experiencing difficulty with any content on the Website or require assistance with any part of the Website, please contact us during our normal business hours as detailed below and we will be happy to assist.


Office Hours:


8:00 a.m. - 5:30 p.m. PST


Technical Support Hours:


8:00 a.m. - 5:00 p.m. PST


Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact APEC Customer Support as follows:

Email: info@apecwater.com

Phone: 800-880-4808

Fax: 909-598-6688


Or write to us at:

APEC Water Systems

301 S Brea Canyon Rd.

City of Industry, CA 91789, USA