Products Filters Parts F.A.Q.s Promotions My Account View Cart
Reverse Osmosis Technlogy Water Education
& Your Health
Customer Reviews
& Testimonials
Talk to a WQA Certified
Water Specialist

Do we need to have our Reverse Osmosis pressure tank re-pressurized occasionally?

The Stainless Steel tanks we provide are very high quality and generally do not have to be re-pressurized. The tanks have already been pre-charged at the proper psi by our technicians.

If you ever experience a significant loss of pressure from the drinking water faucet, the tank maybe low on air pressure and simply needs to be re-charged with a bicycle pump or air compressor. The 4-gallon pressurized tank should be pre-charged at 5-6 psi and the 14-gallon tank at 7-8 psi. To properly check the pre-charged pressure in the tank, you must use an air pressure gauge. Please use a pressure gauge that starts at 0 psi as some will start at 10 psi. The tank must be fully empty to obtain a correct pre-charged pressure reading.

Does water hardness level or the presence of iron void the warranty for your reverse osmosis system?

The water hardness level and iron typically do not void the warranty of our reverse osmosis system. However, if you have any special concern regarding your source water, please contact us for further analysis since each water situation is unique.

I’m interested in your Countertop Reverse Osmosis model; however, I’m not sure if the connector would attach to my kitchen faucet. Please advise.

Our Reverse Osmosis countertop (RO-CTOP) unit is designed to fit all standard sinks. The system can be connected to the kitchen sink, bathroom sink, even laundry sink. The female diverter head connector we provide is of the standard pipe thread. We also supply two additional adapters for customers who have a male threaded faucet. If the standard fittings provided do not fit your faucet, we have more special connectors that can be used.

What are the differences between using a 14-gallon tank or a 4-gallon tank with the reverse osmosis system?

The differences between using a 14-gallon tank and a 4-gallon tank are that a 14-gallon tank holds more water than a 4-gallon tank, and because a 14-gallon tank holds more water there is less pressure reduction on a 14-gallon tank than a 4-gallon when drawing the water from the tank.

I want to remove the chlorine smell/odor from all of the faucets in my house, but I am concerned there is a possibility for bacteria growth in the pipes between the filter and the faucets. Any thoughts or recommendations on this?

While bacterial growth can take place when chlorine is removed, it is tough for most micro-organisms to survive when water flows through main water pipe at a very fast and strong pace.

To completely remove bacteria and other harmful contaminants from drinking water, we recommend installing an under-the-sink Reverse Osmosis System with UV light. If some of your household members drink water directly from a sink faucet or shower, you can consider installing a Whole House UV Disinfection System. This system is designed to remove bacteria from water throughout your entire home.

How do your whole house filters compare to those sold at Home Depot or Lowes? Like GE and Whirlpool models.

Whole House filters sold through Home Depot or Lowes are generally smaller, about 10” in length with lower micron sizes (5-10). Smaller micron size filters can dramatically restrict water flow causing your incoming water pressure to drop throughout your entire home (showers, laundry, dishwashing, etc).

Our industry standard size 20” Whole House Filters are designed for home and commercial usage. These filters are very durable and will purify water even at very fast flow rates with no pressure drop (<.12psi @ 3gpm) while maximize contaminant holding capacity so they will last longer before replacement.

What are the differences between a pressurized tank and an open tank? In what situations will we need an open tank?

Pressurized tanks are tanks that are pre-charged with air pressure. Water sits inside a rubber bladder and the air pressure creates backpressure to deliver the water stored in the tank without the use of a water pump. Most residential drinking water units will use a pressurized tank. Pressurized tanks range in size from 1-80 gallons.

Open tanks are not pre charged with air pressure and requires a water delivery pump to deliver the water out the tank. The tank is not open in a sense where you can actually touch the water. It is called open because no bladder is used inside the tank. Open tanks are used in commercial applications like a whole house reverse osmosis system, laboratories, water stores, car washes, etc. Open tanks range from size of 80-4000 gallons.

Does the Permeate Pump require electricity to operate? Can you tell me how it works?

The Permeate Pump is a non-electrical pump and operates simply on water pressure. Rinse water is forced out the reverse osmosis unit by pressure. As rinse water and pure water fill the pump, pressure builds up inside the pump and the hydraulic hammer will click and push the pure water out the pump, providing a stronger delivery pressure of pure water into the tank.

In general, what are the deionization cartridges used for? And how long can the FI-DI filters last?

Deionization filters also known as DI filters. They are generally used in aquariums, medical laboratories, humidifiers, cosmetics and instrument cleaning. They can be used in any application where low TDS (total dissolved solids) is required or preferred.

Our DI filters are of the highest grade and generally need to be replaced once a year. However, the life of the DI filter will depend on the TDS of the incoming source water and volume usage.

I have a private well supplying water for my home. Do I need a whole house UV light or any other filtration systems? What are the whole house UV lights used for?

An UV light is designed to kill 98-99% of bacteria, virus, and micro-organisms in water to ensure the source water is biological safe for consumption. Since you are on private well source water location, a whole house UV system is recommended if you do not sanitize/shock your well on a regular basis.

If you have high level of iron (orange staining), hydrogen sulfide (rotten egg smalls), or manganese in water, you can also consider APEC whole house Iron Hydro system.

If you try to treat your drinking water to bottled water quality, consider APEC under-the-sink reverse osmosis filtration system. The filtration technology of reverse osmosis system will remove over 90% of harmful contaminants from water to produce safe drinking water.

« Previous PageNext Page »